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It's Official: CME is Accredited by: Commission on Accreditation of Medical Transport Systems (CAMTS)

by Joey 21. November 2014

Boca Raton, FL, November 20, 2014--Commercial Medical Escorts Inc. (CME) is among a very small elite group of medical escort services to received accreditation from the Commission on Accreditation of Medical Transport Services (CAMTS). As of October 29, 2014 CME is one of three medical escort programs to complete this process by demonstrating overall high quality of service consistent with the elements of accreditation standards and the professional judgment of the board.
 
Blake Yturralde, CEO/President said, "I cannot express how proud I am of the entire team at Commercial Medical Escorts. We would have never achieved this recognition without the help of everyone on staff."
 
Accreditation distinguishes this medical escort program from many other medical escort operators by providing the highest quality of care to its patients as determined by an independent, external process of evaluation.
 
Status as an accredited organization means Commercial Medical Escorts has met nationally recognized standards for the provision of quality health care set by CAMTS. Less than 175 air medical or ground inter-facility transport service organizations across the United States are accredited by CAMTS. Not all air medical transport service seeks accreditation; not all that undergo the rigorous on-site survey process are granted accreditation.
 
"We believe our patients deserve the best," stated Blake Yturralde, CEO/President of Commercial Medical Escorts. "When you see our certificate of accreditation, you will know that CAMTS, an independent, not-for-profit organization, has closely examined our facility, process and procedures. It means we as an organization care enough about our patients to strive for the highest level of care possible."
 
Working towards the CAMTS accreditation was a two year preparation process that included a comprehensive review of the company’s policies and procedures, on-site surveys, sell assessment tools, and evaluation of operation procedures. The survey is consultative and educational, presenting best practices to help an organization improve its care and services.
 
"Going through the process challenged us to find better ways to serve our patients, and it is a constant reminder that our responsibility is to strive to continuously improve the quality of care we provide," said Blake Yturralde.
 
The entire team at CME has vast knowledge and expertise in the industry. CME has taken medical transportation to the next level. CME has a natural talent when it comes to dealing with the public in a service industry. We have built a sturdy foundation upon basic principles of integrity, great service, teamwork, and patient care. CME defines everything one can ask for when choosing a medical escort provider.
 
 
About Commercial Medical Escorts
 
Commercial Medical Escorts (CME) is a leader in air medical transportation. We are dedicated to providing and maintaining superior patient care throughout all of our domestic and international air medical transports as a cost effective alternative to air ambulance.
 
When your patient is in need of domestic or international air travel and requires medical assistance, C.M.E. is able to provide that care. Whether being relocated or is stricken while on vacation, C.M.E. is there for you to arrange aeromedical travel assistance during this stressful time. C.M.E provides worldwide airline medical transportation services for assistance companies, hospitals, and private individuals around the globe. We transport our patient’s on a commercial airline with nurse or physician escort utilizing upgraded seating or international stretcher service. Our caring and highly qualified medical professionals deliver the highest level of medical escort services. We have worldwide coverage and have medical personnel strategically positioned around the globe to assist you in a moment’s notice.
 
About CAMTS
 
CAMTS is an organization of non-profit organizations dedicated to improving the quality and safety of medical transport services, with 21 current member organizations each of which sends one representative to the CAMTS Board of Directors.
 
The Commission offers a program of voluntary evaluation of compliance with accreditation standards demonstrating the ability to deliver service of a specific quality.
 
The Commission believes that the two highest priorities of an air medical or ground inter-facility transport service are patient care and safety of the transport environment.
 
Originally developed through an extensive public comment process and published in 1991, revised every 2-3 years, the Accreditation Standards address issues of patient care and safety in fixed and rotary wing services as well as ground inter-facility services providing critical care transports. Each standard is supported by measurable criteria to measure a program's level of quality.
 
 

 

Meet Michelle

by Lux Joseph 14. November 2014

Commercial Medical Escorts did not become a leader in aeromedical transportation without the help of our nurses, physicians, and paramedics that work tirelessly to provide only the highest level of patient care. Each of our team members meets and exceeds CAMTS requirements and participates in continuing education on a quarterly basis. Today we are introducing you to one of nurses, Michelle. Michelle speaks fluently in German and English and therefore plays a key role in assisting with medical record translation as well as getting medical reports prior to our escort’s departing their home base.
Today we had the opportunity to interview Michelle and find out more about her role at CME and why she does what she does.
 
What is your most enjoyable part of your job?
This is a multifaceted question. It has always been my philosophy that compassion is the key ingredient to being a great nurse, therefore, I would say that helping my patients get safely back to their homes after an unpleasant experience takes precedence. The look of relief on their faces when I first walk into a room is so gratifying, but the gratitude that they express when the transport has been completed is priceless. The wonderful places I get to travel to and explore are also very rewarding. I make sure I get to see as much as I can of everywhere I travel.With the present state of our medical system, nurses are completely overwhelmed with tons of paperwork and too many patients. But what bothers me the most is how unthankful the job can be with little or no recognition or appreciation. Working for Blake, Joey, Tricia, Elaine and Ingrid, I feel so appreciated. They are the most wonderful group of people to work for and with.
 
Where did you gain your experience and knowledge in this field of nursing?
I have a cardiac/critical care background. I also do Pre-op/PACU and private duty nursing. I lived abroad in Germany for 12 years, thus am fluent in German. These experiences coupled with the courses I have taken through CME gave me the basis necessary for the job. Each flight I make lends me further experience and knowledge for best practice in flight nursing.
 
What has been your most interesting transport? Why is that?
My most interesting transport was to Marrakesh. I’d never been to Northern Africa and I found it to be so different than anyplace I’d ever been before. It was also challenging because everyone spoke either French or Arabic and very few spoke any English.
 

What areas of expertise do you have experience in?
I have been in medicine for about 35 years. I’ve been an RN for 23 of those years. I started out as an EMT in Phoenix, AZ. I then worked in a few ERs and ICUs as a tech. When I finished nursing school, I went straight into ICU nursing. I also have trauma, cath lab, special procedures, PACU, chemo provider and private duty experience.
 
When you are not flying, what do you do?
I am very family oriented therefore I spend a lot of time with and around my family. Joe and I have been together for 6 ½ years and we love to travel. Joe has 2 daughters, Kim 31 who lives in Tuscon, Mary 26 who lives in PBG, and one son John 29 who lives in Port St. Lucie. I have two 2 sons. Zachary is 22 and lives close to me in Jupiter and Niklas who is 19 lives in Bavaria, Germany near my Ex-Husband. My grandmother just turned 101 on Oct. 19 and I try to spend a lot of time with her. I grow orchids of all types and colors and love gardening. I also love to cook and I quilt when I have the time. I also like to read books
 
What would you tell future clients of CME?
We are a wonderful team of flight coordinators, paramedics, nurses, and physicians with each patient’s best health and interest at heart. I would tell them that they are in "The best hands".
 
Please describe a difficult trip and the outcome of it.
My most difficult trip was transporting a woman with an extensive psych history who had been on a trip with a tour group in Tuscany, Italy. She hadn’t been taking her medications as prescribed and subsequently had a psychotic episode landing her in a psych ward of a hospital near Pisa. When I walked into the ward, it was like a scene from "One Flew Over the Cuckoos Nest". Every person in there appeared to be very over sedated.My patient could not walk, she could not articulate, or form even a simple sentence. In the 5 days she was in the hospital, they hadn’t given her any soap, a toothbrush or toothpaste, no shampoo, no change of clothes or even a comb. I had to get her cleaned up before we flew. The trip was very complicated and it had been a horrible experience for her. Since she had seen almost nothing on her trip, I asked the driver to take us by the Leaning Tower of Pisa where we got her out of the car and took a nice picture with her standing in front. When we got to her brother’s house, she and her family were so relieved that she was home safely. They were all in tears and I got lots of hugs! This is what makes my job so rewarding.
 

No matter what industry you are in it is important to have a mentality like Michelle’s. Anyone can go to work each day and accomplish what needs to get done, but it says a true team member like Michelle to make your program excel to new heights. When nurses, physicians, and paramedics are referred to CME they join a family that will bring your loved one’s home safe and sound.

 

 

The Hottest Winter Destinations

by Lux Joseph 5. November 2014

As we enter into the winter season, Commercial Medical Escorts will see a shift in the destinations in which we are picking up patients. This happens several different times throughout the year and it is based primarily on travel trends and where tourists travel at different times throughout the year. To understand this upcoming winter travel destinations we took the opportunity to speak with CEO McNamara of Sky Cap Corp, a travel management company based in South Florida that specializes in travel for travel assistance, medical escort, and air ambulance companies.

Sky Cap Corp stated that based on bookings by members of the American Society of Travel Agents (ASTA), Orlando is clearly the most popular domestic destination for the 2014-2015 winter season. Orlando was chosen by 41 percent of the respondents in ASTA’s 2014 Hot Spots for Winter survey, followed by Las Vegas (13%), New York City (6%), Miami (5%), Honolulu (3%), San Francisco (3%), Fort Myers (3%), Los Angeles 3%), Maui (3%) and San Diego (2%). 

 “Orlando and Las Vegas remain on top for winter vacation spots as warm and fun places to escape winter," said Mr. McNamara, Sky Cap Corp President and CEO. “Agents say both locations have a great variety of activities that can meet the needs of young people, extended families and couples.” The top 10 domestic destination cities for Winter are the same as the Summer top 10 with the exception of Fort Myers and Maui replacing New Orleans and Washington, D.C. When asked about the top state destinations, Florida, led by Orlando, topped with a 58 percent share. Rounding out the top five state destinations for winter travel are Hawaii (20%), California (10%), Nevada (3%) and New York (2%). Florida and Hawaii have a much stronger share in the winter compared to summer.

For those who look forward to international travel this winter, travel agents choose Cancun as the most popular international destination for the 2014-2015 winter season. Cancun was chosen by 24 percent of respondents to ASTA’s 2014 Hot Spots for Winter Survey, up from only 5 percent in the summer version of the survey. Rounding out the top 10 destinations for winter are Rome (16%), London (11%), Paris (9%), Sydney (3%), Barcelona (3%), Montego Bay (3%), Riviera Maya (3%), Punta Cana (2%) and Cape Town (1%).

 “Cancun came out as the clear winter vacation destination desired by our member’s clients for obvious reason,” said Mr. McNamara.  “Cancun is easily accessible from the U.S., has a plethora of all-inclusive resorts, a warm climate and beautiful beaches.” The top 10 international destination cities in the winter survey are the same as the summer top 10 with the exception of Sydney and Cape Town replacing Amsterdam and Madrid. Sydney and Cape Town, as Southern Hemisphere cities, are deemed best visited during the Northern Hemisphere winter.

When asked about the top country/region destinations, Mexico, led by Cancun, topped with a 24 percent share. Rounding out the top five country/region destinations for winter travel are Italy (18%), the Caribbean (12%), France (7%) and United Kingdom (6%).

Survey data was collected through the 2014 ASTA Research Family from July through August 2014. This survey has a 95 percent rate confidence with an error rate +/-5 percent.


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