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Thank You from Commercial Medical Escorts

by Lux Joseph 29. November 2013

 “Gratitude can transform common days into Thanksgiving, turn routine jobs into joy, and change ordinary opportunities into blessings.”

Within any organization they are a variety of people and companies you work with. These people and companies are what make up your organization. Commercial Medical Escorts is privileged to be working with some of the best providers, clients, employees and medical escorts. Each and every patient that is transported around the world requires the assistance and team work of each of our departments. With any of these missing links the transports would not proceed smoothly. From the moment a request is sent to our headquarters, creating a quotation, staffing the transport, booking the flights and ground transportation, transporting the patient, delivering the patient, completing the follow up paperwork, and invoicing it requires a team effort and CME is thankful to have each and every one of you to assist with this.

Teamwork is the process of working with many individuals across the organization to achieve a common goal. Through collaboration and team work CME is able to achieve its goals on a daily basis. Our teamwork is built on a principle of clear communication, feedback, and dedication to our mission statement. This helps push CME forward each and every day. Each provider, medical escort, client, and employee that works with CME has diverse skills and talents that are valuable to our company. As we work together to achieve results, we recognize the commitment of each link within our team and appreciate the efforts that each of them bring to Commercial Medical Escorts.

 Commercial Medical Escorts is lucky to have a strong team of medical escorts, employees, clients, and providers. Since CME was founded, we have relied on the talents and skills of each of these areas to move CME forward to success. We trust in our medical escorts when they are transporting a patient to make the best decisions for the safety of the patient. CME believes in empowering our medical escorts when they are working, and that empowerment is what has enabled CME to grow and be successful within our industry.

We simply cannot express how thankful we are to work alongside with some of the most amazing clients, medical escorts, and companies this world has to offer. This industry is often hectic and unforgiving, but you guys make every minute of it an enjoyable and unique experience. We could not do what we do without each and every one of you. Thank you all of for your hard work and dedication! We hope you all have a safe and happy Thanksgiving! -You friends at CME

Thanksgiving Holiday Travel Tips

by Lux Joseph 22. November 2013

One of the busiest travel times of the year is just around the corner. Typically when there is a high volume of travelers it tends to be a direct correlation to how busy Commercial Medical Escorts is. When individuals are traveling, that is when our service is needed most. While for many Thanksgiving is a holiday and time away from the office, CME is still open and ready to assist those travelers in need of our service. CME is open 24 hours a day, 7 days a week, and 365 days a year. There isn’t a moment when our operations team cannot be reached to further assist you.

A couple weeks ago I discussed the history of travel during Thanksgiving and the positive trends in air travel as reported by ARC. However, AAA is showing something a little different. AAA reports that 43.4 million Americans are expected to travel 50 miles or more from home during the Thanksgiving holiday weekend, a decrease of 1.5 percent from the 44 million people who traveled last year. AAA believes that this decline is due to a slow recovering economy. Although our economy is currently not in a recession, it is slowly recovering from the recession that we experienced in 2008-2009. With a slowly recovering economy consumers have uncertainty of what is going to happen and therefore are cautious with their spending. For those traveling by car, it appears as those the gas prices have had a slight decline in the last couple of months with the average price in Florida at $3.34 gallon.

Although AAA is report a decline travel, that doesn’t mean the roads and airports will not be busy so we encourage you to follow the following holiday travel tips:

·         Arrive Early- TSA can get backed up during heavy travel times, but especially during the holidays. Arriving early at the airport will ensure you have plenty of time to check-in, clear security and relax prior to your flight. Wednesday is the busiest day for travel and you should anticipate long lines. If you are not checking any luggage, check in on your mobile device or online and print your boarding pass. Skipping the check-in counter will save you time.

·         Be Flexible- traveling during the holidays can be hectic and bring unforeseen changes to your travel schedule. Your flight may be affected by a snowstorm or weather from a different area that will affect your flight. Understand that this is to be expected and know that the agent at the counter is not responsible for this so be patient and respectful. If you used a travel agent for your booking, contact them immediately when there is a change in schedule or canceled flight. They can hold you on the next flight.

·         Pack Accordingly- keep in mind that almost every airline is now charging to check your bags to your final destination. This doesn’t mean over pack your carry on luggage so that it is so big it cannot fit in the overhead space and you upset a long line of customers waiting to board. When it isn’t busy you may be able to get all the way to the gate with oversized carry on bags before they are identified, but during the holidays TSA will be stepping up enforcement to assist the airlines

·         Avoid Driving to the Airport- an increased number of travelers will be going to the airport during the holidays and that means airport parking will be very limited. If you do drive, you may be forced to pay holiday parking prices, limited to only off-site parking lots if the regular lots are filled, and this may cause unnecessary stress. Consider asking a friend or family member to drive you, use a private car service, or even look into public transportation. 

·         Do Not Wrap Gifts- if you are traveling with gifts, do not waste your time wrapping them. If TSA doesn’t like what they see in the scanner, they will unwrap it. It would be best to send them by mail via USPS, FedEx or UPS, but if that isn’t an option TSA suggests waiting until your final destination to wrap them.

·         Remaining Calm- many of our previous blog entries have discussed the anxiety and stress that comes along with traveling. It is important to bring things with you that may eliminate those feelings. If music relaxes you, make sure to bring your iPod and headphones. If reading calms you, bring your book to read in the terminal. Consider getting some earplugs so you can zone out the distractions around you.

 

At Commercial Medical Escorts, traveling is a part of our every day lives. Each travel season, AAA will provide a forecast of what to expect. This forecast is a good insight to the travel season and what can be expected. Highlights from this report include:

·         Thanksgiving travelers to total 43.4 million, a decrease of 1.5 percent from the 44 million who traveled last year

·         Ninety percent of travelers or 38.9 million to travel by automobile, a decline of 1.6 percent

·         Median spending expected to drop nearly seven percent to $465, compared to $498 last year.

·         The Thanksgiving holiday is a less expensive holiday for travelers compared to other holidays. This year Labor Day spending was expected to be $804, Independence Day $749 and Memorial Day $659.

·         Holiday air travel to decline 3.7 percent to 3.14 million travelers from 3.26 million in 2012

·         Average distance traveled to increase to 601 miles from 588 miles.

·         The Wednesday before Thanksgiving will be the busiest single day of travel with 37 percent of travelers departing for trips Nov. 27.

 

To read the full report visit www.AAA.com  or click on this link: http://newsroom.aaa.com/wp-content/uploads/2013/11/6-Thanksgiving_2013_Final.pdf.

Holiday Travel Trends

by Lux Joseph 25. October 2013

The holiday season is just around the corner. Thanksgiving is considered one of the busiest times to travel and that only means an increase in business at Commercial Medical Escorts. According to the US Department of Transportation Bureau of Transportation Statistics, during the 6-day Thanksgiving travel period, the number of long-distance trips (to and from a ­destination 50 miles or more away) increases by 54 percent, and during the Christmas/New Year’s Holiday period the number rises by 23 percent, compared to the average number for the remainder of the year. CME’s business is focused around individuals who fall ill or injured while they are traveling around the world. It appears like this year will be no different than previous years in terms of business, but the airlines show ticket costs to be on the rise.

Airlines Reporting Corp (ARC) has reported that airline ticket prices have increased 9.4% from last year for flights to the US and Caribbean during Thanksgiving week. Sales for tickets at Christmas time have also increased 7.3%. It appears that each and every year costs are continuing to increase. These numbers only represent an increase in the base fare. That doesn’t take into consideration the fees and taxes that have increase over the year as well. These increased fares are representation of airline consolidation and decreased airline routes; two efforts made by airlines to reduce costs and be more effective players in the travel industry. Their goal is to fill the plane, and that is what they are doing. Years ago you would get onto the plane and once the boarding door closed you would have the opportunity to move around, stretch out, or be fortunate to have a row to yourself. Today that is rare. You are more likely to hear an announcement from the agent at the gate looking for volunteers to take an alternate flight because the current one is overbooked. When looking to purchase your travel arrangements it helps to do so early and do your research.

The holiday season is a critical time period for airlines to make up for lost revenue in the fall/winter.  Holidays are guaranteed travel because it is a time when families want to be close to relatives and friends. Choosing the right days for travel can present cost savings. For instance, in a recent study completed by CheapAir returning on Saturday as opposed to Sunday will yield a 10% savings. When it comes to moving patients during the holidays we are faced with very limited availability and high costs. Almost every year CME will have a request to move a patient on the Wednesday prior or Thanksgiving Day. As with most of our requests, they typically come in within 24-48 hours of an anticipated repatriation. As I am sure you can imagine, availability on the airlines is very limited and the tickets have a high price point. Being home for the holidays with your family is priceless and each year we look forward to being able to do the impossible to make that happen for those passengers requiring a medical escort.

 When traveling during Christmas and Thanksgiving it is a smart idea to make your travel arrangements in advance. Years ago booking at the last minute sometimes offered cost savings due to airlines wanting to fill their last seats available. Today that is no longer the case. Almost every flight is full and when the flights are full that typically means the fare is higher. Flexibility to change your flight is usually nonexistent and if you miss a connection it may mean spending the night in an airport. Booking your flight early will always be a positive choice.  Things to consider when booking your holiday travel include: 

·         Connections: Look at your connection times carefully. You should build sufficient time in for delays, weather, and getting to your connecting gate. The 40 minute connect

·         Be Early: It is important for you to arrive extra early at the airport during busy travel times. Busy travel times mean increased security lines, full parking lots, increased check in times, and additional luggage being checked. 

·         Airport Selection: Understanding the airport you are arriving into is critical. In Boca Raton, FL we have three airports to our disposal: West Palm Beach, Fort Lauderdale, and Miami. Looking into all airports can offer cost savings and during travel season smaller airports may be less hectic.

 

Commercial Medical Escorts is wishing you safe travels this upcoming holiday season. Should you fall ill or injured and need a medical escort to take you home, we will be readily available and hopefully can get you home to enjoy the holiday with your family and friends.


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