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Service at Love Airport to Increase

by Lux Joseph 14. February 2014

Travel for the past two weeks has been chaotic in the northeast as the winter storms continue to hit and impact the travel industry significantly. Weather is certainly an obstacle for all airlines, but some airlines are facing other challenges in regards to operations. Love Airport, serving the Dallas Fort Worth area is currently the home and headquarters to Southwest Airlines. The following airlines also provide service: Delta, United, and Seaport Airlines. Love Airport terminal opened in 1958 and in 1971 Southwest began service (Southwest.com). Unfortunately though, for the past 34 years the Wright Amendment has limited the amount of long haul flights able to depart out of Love. Despite the restrictions, Southwest Airlines pushed forward keeping Love Airport their headquarters.

Southwest has a countdown until October 10, 2014 in which the Wright Amendment expires. This will be the day that Southwest limitations will be lifted and they will be free to launch service to all fifty states. This is definitely a forward move for Southwest Airlines and for the travel industry as a whole. Restrictions will still remain at the Love Airport including the inability to expand beyond 20 gates and no international service. Currently Southwest has control over 16 gates and therefore the maximum number of flights will be no more than 140-150 per day. Although Southwest Airlines just introduced its international service, it will still remain at halt at Love. Slow improvement is better than no improvement.

The Wright Amendment was put into place to limit competition between Dallas/Fort Worth Airport (DFW). For travelers today, if you are connecting through Dallas it is almost always going through DFW unless you are on Southwest, but these changes in October 2014 will bring more competition and lower fares to the Dallas market. Delta Airlines, one of the other carriers operating at Love have already placed flights into the reservation system to their major hubs including Minneapolis, Detroit, Los Angeles, and LaGuardia.

Southwest has announced the following nonstop flights to begin in Fall 2014:

Starting October 13, 2014

Baltimore/Washington

Las Vegas           

Orlando

Chicago (Midway)

Denver

Starting November 2, 2014

New York (LaGuardia)

Washington DC (Reagan National)

Nashville

Atlanta

Tampa Bay         

San Diego

Los Angeles (LAX)

Orange County

Ft. Lauderdale

Southwest Airlines is not at airline of choice at Commercial Medical Escorts because most of our patients require upgraded seating, but looking for low cost flights for the escorts to the patient’s current location and returning them to their base is important. Just last week we were moving a patient out of Dallas, TX and utilized the ultra-low cost carrier, Spriit airlines. We look forward to more news regarding service at Love.

Happy Valentines Day from everyone at Commercial Medical Escorts!

Delta adds a Premium Service to Los Angeles Airport

by Lux Joseph 20. September 2013

Each and every day individuals are travelling to different destinations around the world. Some of these people are flying for the first time while others are seasoned travelers. As the economy has shifted airlines are trying different means to attract the traveler. When you visit your travel agent or go online to find a flight, there are several choices to choose from. Differences among the airlines include cost, connecting time, nonstop flights, total travel time, complimentary checked baggage, and even extra amenities. But what makes you choose Delta over United, American, US Airways or AirTran? Could it possibly be because Delta is offering a Porsche service to bring you to your connecting flight?

You are not imagining this at all. The next time you land or take off from Los Angeles International Airport take the opportunity to check out what is going on down on the tarmac. One of Delta’s special programs is available to some of Delta’s highest paying customers. Each day Delta chooses a select number of passengers to pick up on the tarmac upon arrival in a Cayenne or Panamera and escort them to their connecting flight. This service is extremely useful for those passengers making tight connections in LAX. It may appear as an added value for some of the elite travelers, but it is also a business venture between Delta and Porsche. This program allows Porsche to attract potential buyers by allowing them to experience the ride. For Delta, it presents a pleasant surprise to the travelers and adds that special touch of feeling like they belong.

In every industry it is important to set yourself apart from your competitors. United has a similar program available to their elite travelers in Houston. It is important to distinguish yourself as a company. With today’s economy, price drives a lot of business, but we also believe that a high quality service or product with top notch customer service is critical to the success of an operation. Los Angeles International Airport is not the first airport to offer this service for Delta. This service is also available at Hartsfield Jackson International Airport. Delta wants to be a major player in Los Angeles and the way for that to happen is to show that their product is not necessarily different, but the “one” to choose over another carrier. CME has had the opportunity to experience Delta’s new business elite service when transporting a patient from JFK to LAX. The lie flat seats offer a substantial cost savings to those patients that may have needed transportation via air ambulance due to the need to lie flat. Although none of the domestic based airlines over stretcher service, the routings that they are now beginning to add lie-flat seats are providing great alternatives when bringing patients home.

Traveling can be exhausting for even for the frequent traveler, but as airlines continue to add premium services, traveling becomes easier.  Many airlines around the world offer a complimentary door-to-door transfer for those passengers traveling in premium class. When Delta offers the Porsche service for their elite travelers, they are enhancing the ground experience. Any way a company is able to enhance their product or service will make them distinguishable amongst their competitors. As CME continues to grow and we receive feedback from our clients and patients, we are always looking at ways to provide only the highest quality of premium care and service.


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