In simple terms a medical escort is transferring a person by a commercial aircraft with a healthcare professional.
CME’s medical escort travel process is a complete bedside to bedside service. CME’s medical team is comprised of highly qualified registered nurses, doctors, and paramedics that not only provide quality medical care to each patient, but also go above and beyond to ensure that the flight process is smooth and comfortable for both the patient and companion.
The medical escort travel process is outlined below so that you can become familiar with how we transfer our patients and the attention to detail that is involved with every medical escort.
Commercial Medical Escorts provides professional, knowledgeable and trained male and female team members to escort your loved one safely to their destination. Non-medical escort transportation is the perfect service for anyone who avoids traveling alone or may need some additional assistance while traveling by commercial airline either domestic or international, delivering the highest quality of care and support throughout the entire journey.
It is important to consider a non-medical escort for the following situations:
Non-Medical escort transportation services feature:
A Commercial Stretcher is a row of seats removed and replaced with a stretcher. If the patient is unable to sit up and requires a lie-flat position throughout the transport, commercial Stretchers are a great alternative over a critical care air ambulance. Commercial stretcher service requires detailed medical clearance and coordination with the airlines, their medical desk and engineering departments. This can take 5 to 7 days to make all arrangements, although we have arranged airline stretcher service in as little as 48 hours. CME works with specific airlines to ensure that an FAA approved stretcher is properly secured into the aircraft, and to accommodate all the necessary medical equipment.
Many patients within the United States and around the world are capable of flying via a commercial airline being accompanied by a physician or nurse medical escort. The patient’s physician and our medical team can assist in evaluating the patient and determining his or her needs.
Medical Escort via Commercial Airlines- “Your Air Ambulance Alternative”
It is also important to recognize that the accommodations on a commercial airline differ significantly from an air ambulance:
Concierge Services at Commercial Medical Escorts is your guide to getting all the VIP services you need from one trusted company. For all our clients’ convenience, each concierge service provided by CME is available 24/7, completed efficiently with attention to detail and delivered to exceed your expectations. Please contact us to inquire about any of the following services that can be arranged.
CME will determine the type of ground transportation that is needed based on the medical condition of the patient to get to and from the airport. We provide bedside-to-bedside care which can include: Town car, limo, SUV, ambulance, stretcher vans, wheelchair vans and private car transfers are available throughout all airports and destinations within our Worldwide network.
We have VISA Professionals available to assist you with acquiring a VISA when travelling to another country. Not only do we have professionals ready to help, this service provides you with up to date information on those countries requiring a visa based on your country of citizenship.
CME has a full in-house travel department, that can assist you with making travel arrangements to destinations all around the world. See FLYCME for more information.
Outside transporting patients, CME has experience with medical management of large groups. We have experience, with staffing knowledgeable medical personal for a variety of events such as company gatherings, movie production sites, concerts, and conferences. Our team will set up with all basic necessary medical supplies to handle minor issues that should arise.
Entrust your important health concerns with one of our on-call physicians. With this concierge service, you can rest assure that all of our consulting physicians are extensively trained to provide you, your client, and/or your family with quality care.
CME’s strong network throughout the country and experience in the health care industry, can assist you in acquiring admission even in some of the most remote facilities around the world.
With proper documentation provided by you, we will contact any hospital or facility and work to ensure admission with no hiccups or issues.
We understand that it may be difficult arranging your own home oxygen, but rest assured, CME can easily assist with this issue. Once we have all proper documentation needed, we are able to find and supply the right concentrator based on the diagnosis and needs.
As a medical escort company, we have our nurses and doctors equipped with the necessary medical equipment to complete each medical escort assignment.
If the patient requires oxygen for the flight, the flight coordinator will arrange that need with the airline during the ticketing process OR provide the medical personnel with a portable oxygen concentrator. CME has developed relationships with most airlines and is able to make the arrangements very smoothly.
As we are well aware, disruptions often happen when traveling by commercial air. By having an in-house travel agent, our medical transport company is able to make changes and anticipate any of those disruptions and act accordingly. We monitor each and every flight, and always look for the best itinerary for the patient while being cost effective.
The European Aero-Medical Institute (EURAMI) - Our newest achievement has been successfully completing our EURAMI accreditation in 2019, now being the first medical escort company to be duel accredited in the US and Europe. Working alongside EURAMI helps CME understand the European medical standards, as well as working hand in hand with European providers.
Travel Health Insurance Association of Canada (THIA)- THIA is an association of Canadian travel insurance. CME has been an active member since 2010.
United States Travel Insurance Association (USTIA)- CME has been an active member of the USTIA since 2010. Working with the top US travel Insurance underwriters, through the past years, CME has provided representation on various committees and served as a USTIA board member.
Dr. Margolies is originally from Philadelphia, Pennsylvania and now resides in Boca Raton, Florida. He joined the CME team in 2013 as a Flight Doctor. Michael received his medical degree from Perelman School of Medicine at the University of Pennsylvania, and has been in practice for more than 20 years as an ER physician. A man of many trades, Dr. Margolies is also a private pilot.
Julie Di Lorenzo, is originally from Andover, Massachusetts and is now residing in Phoenix, Arizona. She joined the CME team in 2015. Julie has 30 years’ experience in Cardiac ICUs in hospitals throughout the United States. Julie’s favorite saying is “caring for someone and giving them the support they need during a difficult time is what makes my job so worthwhile.”
Amanda Smrcka, is originally from Banstead, Surrey, UK and is now residing in Detroit, Michigan. She joined the CME team in 2010. Amanda has 21 years experience in stroke, trauma and orthopedics in various hospitals throughout the United States. Her favorite quote is “If we are facing in the right direction, all we have to do is keep walking"—Buddhist saying.
Isabel Dominguez, is originally from Caracas, Venezuela and is now resides in Atlanta, Georgia. She joined the CME team in 2007. Isabel worked as a flight attendant before starting her nursing career of 29 years in all areas of nursing. Isabel enjoys missionary assignments and helping families in India.
Edward Mutzl, is originally from Elkhart, Indiana and now resides in Mesa, Arizona. He joined the CME team in 2012. Edward has 25 years‘ experience in medical care and occupational therapy. Any opportunity he can he visits his family in Japan. He also enjoys cycling and the outdoors.
Carmen Novitski, is originally from Hawley, Pennsylvania and now resides in San Antonio, Texas. He joined the CME team in 2010. Carmen has 22 years’ experience as a full-time helicopter flight nurse and paramedic. Carmen enjoys spending time with his wife and twin daughters; they love vacations and exploring new places.
Walter Kerr is originally from Baltimore, Maryland and now resides in Jenson Beach, Florida. He joined the CME team in 2016 and became the official safety officer in 2019. Walter has 30 years experience as a flight and critical care paramedic and 27 years as a veteran police officer. Walter enjoys spending time with his family and is an avid golfer.
Alexandra Crosby, is originally from Seattle, Washington and now resides in Boynton Beach Florida. Alexandra joined CME in 2017 and most recently joined the FLY CME team in 2018, taking on the lead agent role. She loves coming to work, knowing she will learn something new each and every day. She enjoys spending time with her family and her twin grandbabies.
Susanne Bazos, is originally from South Florida. She joined the CME team in 2019 and most recently has taken on the accounting supervisor role. An FAU grad she studied multimedia studies with a minor in sociology. She enjoys couponing, her Frenchie's and spending time with her family.
Hector Romero, is originally from Valencia, Spain and now resides in South Florida. He joined the CME team in 2019. Hector studied international business and trade. He has also recently joined our FLY CME team in 2020. Hector enjoys playing the guitar, traveling to exotic places, and loves to see happy reunited families after a challenging medical transport case.