A Service for Every Need
What is a Medical Escort?
In simple terms a medical escort is transferring a person by a commercial aircraft with a healthcare professional.
CME’s medical escort travel process is a complete bedside to bedside service. CME’s medical team is comprised of highly qualified registered nurses, doctors, and paramedics that not only provide quality medical care to each patient, but also go above and beyond to ensure that the flight process is smooth and comfortable for both the patient and companion.
The medical escort travel process is outlined below so that you can become familiar with how we transfer our patients and the attention to detail that is involved with every medical escort.
Understanding the Flight Process
- The medical escort that will accompany the patient throughout the transfer or the Chief Flight Nurse will call the facility to get a full detailed medical report
- Our in-house travel agent will book all the airline tickets for the medical escort, the patient and any companion members traveling
- Ground transportation is arranged to and from all airports. The type of vehicle is based on the patient’s medical condition and/or needs at the time (Limo, Ambulance, Town Car, Wheelchair Van, SUV, Stretcher Van, etc.)
- For those countries that require a visa, we will work efficiently and promptly to acquire a same-day visa, unless one of our medical escort’s currently holds a visa for that country (Brazil, China, India, Russia, etc.)
- We will arrange medical clearance with the airline for a seamless security check in experience.
- We will arrange approval for a FAA approved Portable Oxygen Concentrator on the airline of travel.
- Wheelchair assistance is offered and will be noted in the reservation. Typical wheelchair reservations ensure there is a wheelchair available and accessible in all locations at the airport, and loading/unloading of all vehicles.
- Upon arrival into city of origin, the medical escort will go to the patient’ s residence or facility to complete the pre-flight assessment and determine if any changes need to be made.
- All international flights allow for access to the VIP lounges, with a 4+ hour connection.
- Our medical escort will provide high quality medical care, including the administering of medications, and assistance with meals, assistance with the bathroom, and other care issues.
- The medical escort will monitor the patient for any changes during flight and take the appropriate action if required.
- Regular updates are sent throughout the transport.
- Upon arrival at the destination, wheel chair or stretcher service will be provided and the escort will assist the patient and companion in acquiring their luggage from baggage claim.
- The medical escort will ensure the patient is safely delivered to their destination whether it be a residence or a facility.
- If home oxygen has been arranged, the escort will ensure the patient knows how to use and operate the equipment as well as a companion (if available).
- The escort will provide a full medical report to the receiving physician or nursing station at the facility where the patient is delivered
- Within 72 hours, the nurse’s notes will be completed and sent to the CME office. All nursing notes will be sent to the client with the invoice and are available upon request by the patient.
- After the patient is safely delivered home, we invite you to complete an evaluation online to share your experiences and feedback.
Non-Medical Travel Companion
Commercial Medical Escorts provides professional, knowledgeable and trained male and female team members to escort your loved one safely to their destination. Non-medical escort transportation is the perfect service for anyone who avoids traveling alone or may need some additional assistance while traveling by commercial airline either domestic or international, delivering the highest quality of care and support throughout the entire journey.
It is important to consider a non-medical escort for the following situations:
Non-Medical escort transportation services feature: